Topics
Menu Development
2011 March: My Bad
We all make mistakes (ever forgot a birthday or anniversary?). Usually we can make amends in some fashion (roses? dinner out?) and life goes on. In the business we are in, mistakes can cause a deeper problem –– like a customer not coming ...
Topics
Employee Management
2011 March: My Turn
In 1970, Pogo, a famous and beloved cartoon character, uttered the phrase, “We have met the enemy, and he is us.” While the reference was made with regards to man’s negative impact on the environment, those words certainly apply to ...
Topics
Employee Management
2011 March: Succession Plan – Passing the Torch
What do you want to be doing 10 years from now? If you’re the owner of a family-owned pizzeria, and your dream is to kick back on a sunny beach with an umbrella drink in your hand while a succeeding generation continues the business, then it’s ...
Topics
Employee Management
2011 March: Privacy – Private Practice
In a business setting, the importance of maintaining privacy extends beyond the scope of one’s personal privacy to that of each employee. Confidentiality should be at the top of every pizzeria owner’s maintenance checklist. How safe is your sta...
Topics
Menu Development
2011 March: Spicy Alternative
What exactly is soppressata? In a nutshell, it’s a form of dry- cured salami. A specialty of southern Italy, it is traditionally made using pork (beef is used on occasion). The basic seasonings include cracked red pepper and garlic. Depending o...
Topics
Operations
Stand and Deliver
Shoes can make a difference for employee comfort, accident prevention Once a year, Los Angeles-based Rosti Tuscan Kitchen buys new shoes for kitchen employees at its two locations. As owner Kevin Goldfein sees it, it’s an investment in his s...
Topics
People & Pizzerias
Swipe and Pay
5 things you need to know about taking credit cards Pull out your wallet or pocketbook. What’s in there? Probably your driver’s license, some receipts, a few photos … and lots of plastic. But is there cash? For many Americans, the an...
Topics
People & Pizzerias
The Tax Man Cometh
12 ways to maximize the tax season It’s that time of year again. You know the drill. You hope to pay as little as possible while staying within the rules. Your CPA, accountant, enrolled agent, or tax preparer does the calculating, gives yo...
Topics
People & Pizzerias
Long Island, NY – Tour the Island
DENINO’S We rolled up to Denino’s Pizza Tavern –– an unassuming pizzeria in a working-class neighborhood on Staten Island –– at about two on a bright Wednesday afternoon. A few regulars peppered the granite countertop, and we took seats a...
Topics
Menu Development
Weights and Measures
Weighing ingredients is crucial — are you doing it? Very early in my career I was referred to as a “pizza boy.” After about a year of learning the ropes, you earned the title of “pizza man” –– or washed out. The difference was a ...
Topics
People & Pizzerias
2011 February: Lets Celebrate
A grand re-opening, an anniversary, winning a “Best of” award these are all milestones worth celebrating. After all that hard work, it might be tempting to kick back and quietly toast your success. But that would be a mistake. It’s not just tim...
Topics
Employee Management
2011 February: On Loan
How does one get a loan when lenders are reluctant to make them? While the lending market remains sluggish, loans are being made, albeit in limited quantity to qualified borrowers. John Graziano, CFP, CPA with Future Financial Planners, Inc., in Hazl...